DCG West Management Team
In addition to our company-wide expertise, the DCG West executive team members each bring something special to the company's culture. Our leadership encourages employees to embrace change and challenge themselves, participate in the communities we serve, be committed to leading the industry, create products and services with customers in mind, and to strive to always be fair.
Our management philosophy is built upon a foundation of our proprietary initiative called Management For Improvement, or MFI. We believe that MFI is the best way to anticipate, meet, and exceed our clients' expectations. This philosophy is based on the basic principal that we are committed to and capable of continuously improving. In addition, we have complimented our MFI program with other disciplines such as Six Sigma and Lean Manufacturing. The result is an environment where we encourage and reward personal, departmental and company achievements and innovations that result in improved quality and/or service.
DCG WEST EXECUTIVE TEAM
Tammy Peniston, President and Owner, Mailhandlers
Terry Storms, President and Owner, McCallum Print Group
Brad Clarke, Vice President and Owner, McCallum Print Group
Frank Henderson, Plant Manager, McCallum Print Group
Matt Genereaux, Operations Manager, Mailhandlers
Nancy Zylstra, Director of Finance and Administration, McCallum Print Group
Kathleen O'Meara, Director of Finance and Administration, Mailhandlers
Rick Fickel, Director of Sales, DirectConnectGroup
Mary Brennan, Business Development Manager, DirectConnectGroup
Karen Miller, Sr. Account Manager, Mailhandlers
Jean Williams, Customer Service Manager, McCallum Print Group
Elona Kelly, Account Services Manager, Fulfillment, DirectConnectGroup






